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Trade – in Service

We provide trade-in service for you whenever you want to buy a bigger diamond.

 

We provide “ Trade-in” service to customer who’s bought from 16diamonds.com . For any kind of value , you are welcome to contact us for the trade-in service. This service is applicable which new purchase product price over 25 % or more of the previous purchase.

 

The trade-in item price is as per invoice product value , shipping and handling charge is not refundable or tradable .  The mount set & any kind of metal product is based on current market value and if there are handling charge or related charge will be deduct  .

 

The product have to qualify with the below conditions :

1.  Product / Item is purchase from 16diamonds.com Ltd

2. Not applicable with Promotion / sales items

3. New product value has to be over 25% or more than the previous product

4. With original sales invoices and certificates (certificate no fouling and crease), and the product needs

to match with the invoices, certificates

5. The previous purchase product has to verify the authenticity with our 16diamonds expert which is the product match with the invoice and certificate , that product must be a non-altered or adjusted by size, or artificially damaged product.

6. The new purchase will contain new shipping and tax if necessary in your shipping destination.

 

Remarks: this service is not applicable with discount / coupon